Digital technology has the potential to help reduce variation in care, make care more personal, improve integration of care, identify people with higher risk of a poor outcome and promote self- management. Digital care can support clinicians to be more efficient, freeing up time for the sickest patients. The use of digital care has significantly accelerated during Covid. Through the use of Normalisation Process Theory (NPT), interviews, surveys and co-production workshops with patients and healthcare professionals, this research aims to better understand variation in digital care use to maximise future uptake, use and usefulness for people with long term neurological conditions.